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CRM development for online shopping and business

CRM-system improves the quality of work with clients and simplifies the work of managers

Business automation is necessary to:

Expand your business

Accelerate processes

Make more profit

Reduce the amount of routine

Reduce the burden on staff

Build communication with the client

The software solves the problems of:

  • Increasing stress due to "manual" work and paperwork
  • Focusing on small tasks instead of making money
  • Chaotic actions of employees within the company
  • Losing of valuable information without a systematic approach to data collection and processing
  • Necessity of keeping a lot of information in mind
  • Absence of customer growth due to limited business opportunities
  • Popular types of automation systems

      CRM (Customer Relationship Management)


      CRM - customer relationship management system, part of ERP. Software for organizing interaction with the company's customers. Serves to increase sales, optimize marketing, analyze strategies and improve customer service.


      ERP (Enterprise Resource Planning)


      ERP is a set of enterprise resource planning programs. Programs organize, optimize production, manage human resources and finances.

      ERP-system is confused with CRM-system or accounting and tax accounting programs. But these programs are part of a common system - ERP, which manages all resources of the enterprise, not just parts.

    What awaits you by ordering CRM system development

    • Initial analysis of your business.
    • Defining the tasks, which must be solved.
    • Visiting your company, production (if needed).
    • Budget calculation, contract signing and prepayment for the first stage of development.
    • Organizing a flowchart with your company's core processes.
    • Developing a business plan and terms of reference.
    • Step-by-step system technology (sprints). Usually 2 weeks.
    • Sprint delivery, approval. Revision (if it’s necessary).
    • Account for payment of completed sprint, calculation of the cost of the next stage.
    • Step-by-step development.
    • Implementing the system in business. Staff training, consultations.
    • Business support (additional service).

    Individual CRM development from EQUINOX is

    Business audit, recommendations for improving the company's internal organization
    Development of individual structure and writing of CRM and ERP-systems
    Implementation of software in the company, staff training and consulting
    Maintenance, system service after implementation

    Order

    By filling out the form, you are taking the first step towards the finished project...

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      Order

      By filling out the form, you are taking the first step towards the finished project...